We will happily exchange all items if they are defective or not as initially represented within two weeks (14 days) of shipping. Items that show signs of wear and/or repetitive washing will not be eligible for exchange. We’ll make it easy for you, to begin an exchange, email customer support at joyakdesigns@gmail.com, please include your full name, order number and reason for submitting your exchange. You can locate your order number in your order confirmation email, for assistance locating your order number or any questions email customer support at joyakdesigns@gmail.com.

Your information is never sold or shared. When joining our VIP mailing list, your information will only be used for updates and promotional offers from Joya K Designs. When entering your email, name and phone number at checkout, your information will be used for order notifications from Joya K Designs and may be used for customer support. When submitting a custom order, your information will be used by Joya K Designs only to contact you.